Refund and Returns Policy

At YourFavStores, we strive to provide high-quality AI courses and digital products that deliver real value to our customers. Please read our Refund and Returns Policy carefully before making a purchase.

1. Digital Products Policy

Since all products sold on YourFavStores are digital in nature, including AI courses, downloadable content, and educational materials, they are considered non-returnable once access has been granted.

Due to the instant delivery and downloadable format of digital products, we generally do not offer refunds after successful purchase and delivery.

2. Refund Eligibility

Refunds may only be considered under the following exceptional circumstances:

• Duplicate payment made for the same product
• Payment successfully completed but product access was not delivered due to a technical issue from our side
• Incorrect product delivered due to a system error

In such cases, customers must contact our support team within 48 hours of purchase with valid proof of payment.

3. Non-Refundable Situations

Refunds will not be provided for:

• Change of mind after purchase
• Lack of usage of the purchased course
• Failure to understand the course content after delivery
• Personal preference dissatisfaction
• Delays caused by incorrect email address provided by the customer
• Technical issues from the customer’s device, internet connection, or software compatibility

4. Refund Processing

If a refund request is approved, the amount will be processed through the original payment method within 7–10 business days, depending on the payment provider and banking system.

5. Cancellation Policy

Orders for digital products cannot be canceled once payment has been successfully completed and access has been provided.

Customers are advised to review product details carefully before placing an order.

6. Contact for Refund Requests

For refund-related inquiries, customers should contact our support team using the contact details available on our website and include:

• Full Name
• Order ID
• Payment proof
• Reason for refund request

Our team will review the request and respond as soon as possible.

By purchasing from YourFavStores, you acknowledge and agree to this Refund and Returns Policy.